Privacy Policy

Privacy Policy

This privacy policy statement has been established to give a clear explanation of our data processing practices to safeguard you and your personal information.

Our contact details

Zest Catering Dorset
9 Greenhill

Weymouth
Dorset
DT4 7SW

hello@zestdorset.co.uk

01305 215302

How we collect your personal data and why

There are various ways that we might collect information:

  1. You give us your data directly

When you enquire about our services we will collect details that enable us to process or administer our relationship with you.

  1. You give us your data indirectly

If someone enquires about Zest on your behalf, you may agree for them to give us your details.

 

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The list below describes the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. You can find out more about Google’s position on privacy as regards its analytics service at https://support.google.com/analytics/answer/6004245?hl=en

WordPress: Our website runs the popular WordPress CMS and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionalities on the site will be broken. More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

What data we collect and why

On various occasions when you are making an enquiry or booking we will always ask you for some important details such as your full name and full contact details so we can process your request or communicate with you.

However, sometimes if it is appropriate, we may ask you some further questions so we can understand more about you and so we can communicate with you about any products or services that you ask for as to improve our service to you. These details aren’t always required to fulfil a transaction but do provide helpful.

  • Where you heard about Zest
  • Why did you decide to use Zest as your supplier
  • Other things that you may wish to hear from us about

Who we share your data with

It is our promise at Zest to never share or sell your data to any third party for marketing purposes.

Storing and retaining your information

We will store your information on secure systems or databases operated by Zest or contracted providers. This information will only be available to those who are authorised to access it. We will always ensure that we retain your information in accordance with legal and regulatory requirements. If we feel that there is no need to retain your data, unless you have requested otherwise, your data will be archived.

Your rights regarding your data

You have the right to ask us to stop storing your personal data at any time. In some circumstances, we are required to maintain your data for legal reasons. If you wish for us to stop communicating with you we recommend that you withdraw your consent to contact. We will then archive your record and details and will no longer make contact with you.
However withdrawing your consent to receive marketing and information materials from us does not mean that we will never contact you. If we need to contact you about administrative matters in order to process a transaction or another business reason, we may be required to do so.

Future changes to our privacy policy

From time to time it might be necessary to make changes to our privacy policy. Any updates will be indicated on this policy and this will provide the most up to date and accurate information to our supporters. If we make any significant changes to how we use your data, we may contact you directly as well as making changes clear on this document.

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To discuss your requirements give us a call

01305 215302

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